Customer Service
The Wonderful World of Customer Service at Disney by ISBN: 1628903767Publication Date: 2013-10-15[KULibStaffODBktruck]
Delivering Happiness - A Round Table Comic by ISBN: 1610660242Publication Date: 2012-04-16[KULibStaffODBktruck]
Change Management
Switch by ISBN: 0385528752Publication Date: 2010-02-16[KULibStaffODBktruck]
Feedback
Thanks for the Feedback by ISBN: 0670014664Publication Date: 2014-03-04Recommended book that is used in a KU Hr workshop. Will be ordered for [KULibStaffODBktruck]
Courage and Hope
Making Hope Happen by ISBN: 1451666233Publication Date: 2014-07-22[KULibStaffODBktruck]
