Service Desk Resources: Tech Help

Information and resources relevant to service desk staff.

Common Technology Questions

Jayhawk Wireless Setup

Password Troubleshooting


Computer Availability

Find Scanners in the Libraries

Laptops: 

  • In-building use only 4-hour checkout laptops are available at Anschutz, Spahr, Spencer Research and Watson libraries. 
  • Anschutz, Spahr and Watson have laptops available for external, one week checkout.


IT Contact Info

Phone support: 864-8080

Email:  pcs_dl@ku.edu 

Knowledge Base

 


 

Alex Baker

akbaker@ku.edu | 785-312-1100

 

E-Resources Contact Info

For trouble accessing articles, databases, ebooks, and other electronic resources, refer to E-resources Troubleshooting (link below), or contact acqrs@ku.edu.